With OnCall, you have complete brand control. We deploy your enterprise's unique branded apps across iOS, Android, and web, hosted with a custom domain.
Offer patients the ability to schedule flexible appointments (1:1 and group), including video, phone, messaging, and in-person, on demand or through your branded booking page.
Expand your branded apps across your enterprise with distinct workflows and permissions based on the needs of various business units, provider groups, and locations.
Digitize the patient onboarding journey to boost acquisition from patient-provider matching, intake and informed consent, pre-appointment device testing, and automatic payment information.
Patients and providers get 24/7 branded technical support with additional support using our support forum and user guides, branded to you.
Visualize your solution’s utilization through your real-time analytics dashboard, and understand patient outcomes with custom reporting.
With your own branded apps, you ensure a consistent and professional
virtual care experience.
Our team works with you to map workflows that complement existing systems and processes, so you’re set up for success.
OnCall builds and deploys your branded apps in as little as 30 days with no setup cost, guaranteed.
OnCall has helped leading healthcare brands and startups add new revenue
with their OnCall-powered
virtual care solution.
Fast-track growth with ongoing training on virtual care best practices, like “webside manner,” security, and more to ensure adoption across your enterprise.
Focus on your solution’s success with team satisfaction surveys and analyze the conversion of marketing campaigns through custom reporting.
As a leader in virtual care program management, OnCall is setting the standard with exceptional privacy and security features that exceed regulatory guidelines, including being PHI/PIPEDA compliant.
- Minimal patient information is required from patients when using OnCall and data is only shared between the patient and their provider
- Canadian patient information is stored on Canadian servers with end-to-end 256-bit encryption
- We regularly conduct audits by a third party to ensure OnCall’s privacy obligations are always met
For more details, you can view our full privacy policy here.
Your dedicated OnCall account team coordinates the launch of your branded apps with you and your team. Setup can take as little as 30 days and includes expert training to ensure your virtual care solution is a success in your enterprise.
Deliver a consistent brand experience with your branded virtual care solution, without the overhead of software development, maintenance, and human resources. OnCall offers custom branding with your logo, colours, and language for:
This package means your enterprise becomes the publisher of your own app (android and iOS) with a custom domain.
OnCall can be accessed securely from anywhere in the world. Prior to using OnCall, please ensure all providers are licensed and meet all mandatory requirements and guidelines based on the region where they practice. As well, some regions of the world have various restrictions on internet traffic. It is possible that cloud-based platforms such as OnCall will be blocked in these regions.
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