Pricing and plans

Expand your telehealth operations with one end-to-end solution to acquire more patients and save costs.

All plans include

OnCall Practice

For small clinics



Designed to help clinic owners manage operations and provide secure virtual care delivery options to patients.

Customized digital forms & files

Branded appointment notifications (email & SMS)

Customized patient profiles 

Secure payment processing & receipts 

Charting & session notes 

Analytics dashboard 


Provider & admin appointment scheduling

OnCall Enterprise

For multi-location clinics, startups, and enterprises


A fully branded and configurable telehealth solution built for organizations that includes patient engagement and workflow automation tools.

Includes all features in OnCall practice, plus:

Branded web & mobile apps with a custom domain 

Branded online booking page with patient triage & provider matching 

Direct integrations & API access

White-label technical support 

Team and regional configurability

Embedded content library 

Customized patient email notifications 

Dedicated customer success manager & implementation support

Free admin accounts

Frequently asked questions​

Pricing for our enterprise plan is structured in a flexible way to meet the unique needs of your organization. We charge a flat monthly fee (annual commitment) and $99 per provider per month, for providers who are actively using the platform (an active provider is someone who completes 3 or more appointments monthly). To get your custom quote, book an introduction call today.

Yes, discounts are available if you commit to a certain amount of provider licenses per month. Find out more by scheduling an intro call.

You will be assigned a dedicated customer success manager and an implementation team to ensure your launch is as smooth and fast as possible. This team will launch your branded apps (web & mobile) on your behalf, work with you to map out your workflow and provide training to all your providers and admins. Depending on the complexity of your workflow, set up can take on average between 30 - 60 days.

There are no additional costs for administrator or coordinator accounts. All administrative accounts are free of charge.

As a leading telemedicine solution, OnCall is setting the standard with exceptional privacy and security standards, including being PHI/PIPEDA Additionally:

  • Minimal patient information is required from patients when using OnCall and data is only shared between the patient and their provider
  • Canadian patient information is stored on Canadian servers with end-to-end 256-bit encryption
  • We regularly conduct audits by a third party to ensure OnCall’s privacy obligations are always met
  • You can view our privacy and security information here. 

Have more questions about our plans and features? Let’s chat.

Our customers speak for themselves