Pyramid was seeing a 998% quarterly growth in appointments scheduled, an unprecedented amount for the organization. With OnCall’s API, providers were able to easily schedule initial consultations and continuous follow up appointments with patients through CareLogic EMR, with the information passed directly to the OnCall platform. This allows providers to create, see, and manage appointments from CareLogic– which is used by all Pyramid providers regardless of location– without having to enter information into OnCall, too. By using OnCall’s API, Pyramid providers were no longer focused on operational requirements. Rather, providers were treating more patients efficiently with over 5400 appointments scheduled in just 6 months.
Pyramid believes that teletherapy through OnCall is “the future of behavioral healthcare,”with an eye on expanding virtual healthcare services to more states, such as North Carolina. With OnCall, Pyramid can offer accessible and ongoing health care from inpatient therapy to outpatient virtual programming, while continuing to use OnCall’s robust API to connect programs and people for better healthcare.