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Support & Customer Success

Your partner in virtual care

Boost provider buy-in with a dedicated team that helps improve your telehealth operation’s success and adoption.

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Your partner in virtual care

Expert support from implementation to delivery

Implementation services

Launch in less than 30 days

Investing in new software means transitioning your staff to new technology and processes. We support you with:

  • Workflow mapping
    Rules, conditions, and teams are set up to enhance telehealth operations.
  • Solution set up
    Configurable templates for intake, forms, and roster are added to your apps.
  • Training
    Staff are fully trained on new processes and best practices for virtual care.
Launch in less than 30 days
Supporting your telehealth operations

Technical Support

Supporting your telehealth operations

Patients and providers receive technical support during onboarding and training through your technical support tool to eliminate troubleshooting during valuable appointment time.

Customer Success

Boost staff and patient buy-in

Your dedicated customer success manager works with your team to provide free resources and tools for best-practices and training, and to ensure your telehealth operations are tracking towards your goals.

Boost staff and patient buy-in

Learn how OnCall can help you build the best telehealth experience

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Designed for your healthcare organization

Enterprise

Increase efficiency and expand your telehealth operations with an integrated solution that matches your brand

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Startup

Rapidly bring your healthcare business to market with unique and branded virtual care apps.

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Clinic

Build your online presence with a compliant virtual care solution that enhances the patient experience and increases efficiency.

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