Pricing and plans

Our pricing is structured in a flexible way to meet the unique needs of your organization. OnCall enables you to scale virtual care efficiently by allowing you to bring your entire provider network onto the platform, but you only pay for the providers who are active users (an active provider is someone who schedules 3 or more appointments monthly).

Our pricing is charged monthly and is broken down into two components:
1) a platform fee (charged as a flat fee per month), and;
2) licensing fees for active providers.

To get your custom quote, book an intro call today

Yes, discounts are available if you commit to a certain amount of provider licenses per month. Find out more by scheduling an intro call.

You will be assigned a dedicated customer success manager and an implementation team to ensure your launch is as smooth and fast as possible. This team will launch your branded apps (web & mobile) on your behalf, work with you to map out your workflow and provide training to all your providers and admins. Depending on the complexity of your workflow, set up can take on average between 30 - 60 days.

There are no additional costs for administrator licenses if you choose our enterprise plan. Our starter plan includes 5 administrator licenses and our growth plan includes 25 administrator licenses. If you’d like to add additional licenses, we’d be happy to put together a custom quote for you.

As a leading telemedicine solution, OnCall is setting the standard with exceptional privacy and security standards, including being HIPAA Additionally:

• Minimal patient information is required from patients when using OnCall and data is only shared between the patient and their provider
• U.S. patient information is stored on U.S. servers with end-to-end 256-bit encryption
• We regularly conduct audits by a third party to ensure OnCall’s privacy obligations are always met